Duncan & Ebbett's award-winning ways
At the 2019 Jaguar Land Rover Retailer Excellence Awards, Duncan & Ebbett came home with Service Team of the Year and Business Manager of the Year for the Hamilton dealership while the Tauranga dealership came runner up in what was a close battle for Supreme Retailer of the year.
The Service Team of the Year award recognised the hard work that Tania O'Leary (pictured with Martin Westall, Toni Duncan and Craig Duncan by her side) and her team put into ensuring our customers receive the level of customer service and technical expertise that our team is synonymous with.
The award for Business Manager of the Year recognised the dedication Scott Grenside puts into his role at Duncan & Ebbett. Ensuring the Jaguar Land Rover sales team have a committed Sales Manager who ensures our customers have every request adhered to prior to collecting their vehicle including but not limited to finance, warranties and after sales care.
The team at the Duncan & Ebbett Tauranga dealership came in a close second place for the Supreme Retailer of the Year. The dedication from the tight knit team on Hewletts road ensures they always remain competitive. This is testament to the commitment of Branch Manager, Sam MacNeill, who is successfully captaining an industry leading team.
In 2018, Duncan & Ebbett Hamilton was the recipient of the Jaguar Land Rover Supreme Retailer of the year. On the same evening, Duncan & Ebbett also received the Jaguar Land Rover New Zealand Parts Team Award and was also runner up in the Jaguar New Car Sales Team, Service Team Award and Business Manager Awards.
Dealer principal, Craig Duncan said the following upon receiving the awards: “Our team has worked incredibly hard over the past year towards this achievement and we couldn't be more proud to receive this recognition”.
Jaguar Land Rover’s general manager, Steve Kenchington, said the awards were thoroughly deserved, “The Duncan & Ebbett team is a credit to the Waikato region - their commitment to the continuous development of the customer experience in their retail outlet has set a benchmark for the rest of the country to follow,” he said.